FAQS

COMMON FAQS

What should I do if I have any questions regarding the online store?

If you have any questions regarding our products or services from our online store, please visit our FAQ section where you have available answers to common questions.

You can also contact our Customer Service Department by sending an e-mail to info@twins-diamonds.es or call us at 0034-914008920 (office hours Monday - Friday from 10:00 to 19:00 h). Your inquiry will be met with the utmost speed.

I forgot my password, how can I retrieve it?

If you forget your password you must go to "Register", press option Forgot password? and insert the e-mail address you have registered and "continue". You will immediately receive an email with your password.

How can I buy in the online store of twins-diamonds.com?

To purchase in the online store of twins-diamonds.com, you must first register. Your data will be saved and so your future purchases will be faster.


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